Q. The SD card falls into the camera, what should I do?

A: 1.We can try to take it out by following video link, which will tell us step by step: https://drive.google.com/file/d/1qV6y0rSYWb9fLXCLXvoH-qlrTbuhR6oS/view?usp=sharing
2.If the SD card still cannot be removed, please send the order number and shipping address to us (Support@anran-cctv.com), and we will send you a replacement (A new SD/A new camera).