Q39. How to do when your DVR system doesn't have a picture?

1. Please send us your current NVR’s version information.

DVR version:  8CH:   V4.02.r11.00000142.12001.132000.00000

16CH:  V4.02.R11.00000140.10001.131900.00000

There are two ways to upgrade DVR

A. Copy the file to USB driver, then insert the USB driver into the DVR, and follow the steps as below shows to upgrade the DVR.

Right click mouse--Main Menu--Advanced--Upgrade

The latest version:

8CH:   https://drive.google.com/open?id=0ByfQIIyKtetuamI0el85UHpSLWs

16CH:  https://drive.google.com/open?id=0ByfQIIyKtetuVjJITnJMdkNfVXc

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B. Download software: General_DeviceManage_V2.5.2.2.T.20160827blob.png

Please check it as following link.

http://www.anran-cctv.com/downloads/showdownload.php?lang=en&id=20


3. Upgrade software

DVR version:  8CH:   V4.02.r11.00000142.12001.132000.00000

16CH:  V4.02.R11.00000140.10001.131900.00000

The latest version:

8CH:   General_General_AHB7004T-MH-V2_V4.02.R11.7601.Nat.OnvifC.20170707

                  16CH:  General_General_AHB7008T-MH-V2_V4.02.R11.7601.Nat.OnvifC.20170707

Please check it as following link.

8CH:   https://drive.google.com/open?id=0ByfQIIyKtetuamI0el85UHpSLWs

16CH:  https://drive.google.com/open?id=0ByfQIIyKtetuVjJITnJMdkNfVXc

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